Best of California 2009

Anchor Sponsor at the Best of CA, Delegata presents:
Shared SERVICES: Collaborate to Enhance VALUE

Chief Principal and Organizational Change Management (OCM) Practice Lead, Brian Lee, Will Lead a Strategic Session and Case Study on Collaboration & Shared Services

Now more than ever, government organizations are applying the shared services model to share data and costs in order to deliver enhanced services.  By partnering with other organizations who share the responsibility of regulatory compliance and citizen care, a higher level of efficiency, accuracy, and service can be achieved.  Ultimately, the collaboration of a state agency with another organization can provide better services and develop better processes than either could do alone.  Utilizing standards such as the National Information Exchange Model (NIEM), government organizations can leverage established data exchange standards to facilitate timely and secure information sharing.  This session offers you a look at a successful shared services case study and lessons learned from a multi-party collaboration. 

Registration

If you would like to attend this session, register online now!

Event Information

Date: Thursday, December 03, 2009
Time: 8:00am - 5:00pm (Delegata Session at 2pm)
Location: Sacramento Convention Center, 3rd Floor

Best of California 2009 Event Program

Full Program Descriptions

9:15am | Keynote Introduction

“Life After… What do we do now?” | Back to Program
Cathilea Robinett, Executive Vice President, Center for Digital Government / eRepublic

You have cut budgets, staff, services and some of your most strategic programs and projects. You have even lowered your expectations about what comes next, if you have allowed yourself to think about it all. If this has been a different kind of recession, it calls for a different kind of recovery. Urban theorist Richard Florida, echoed by the likes of Bill Clinton and Steve Ballmer, talks about a fundamental "reset." What does life look like after the recession, the realignments, the retirements and/or the reset . . . For public sector IT? For our organizations? For the communities we serve? For ourselves? How should we reconcile the grim reality on the ground with the intrinsic optimism of the American spirit and the art of the possible, refined with each technological innovation? The answers are being created in the laboratories of democracy that are the states, as communities come together to dust themselves off, pick themselves up and begin building a (hopefully smarter and sustainable) future, together.

There is a growing consensus among economists that the darkest hours may be behind us. The question before us now is, "How do we survive the recovery?" It's not just a rhetorical question; some have called this a fundamentally different kind of recovery. What does ‘different' look like for states, cities and counties? How should jurisdictions prepare, plan and prioritize for a future that is lean, fluid, diverse, participatory and infinitely adaptive? A robust and nimble digital platform and infrastructure for doing the public's business would be a good place to start.

Perhaps the hard learned lesson in all of this is that government cannot do things the way it always has. We should not stay stuck on discussions of budget slashing and stimulus packages. It is time to change the story, again. There are encouraging signs, to be sure. As a matter of survival, innovation is taking root in some of the hardest hit public agencies with encouraging results. In this session Cathilea Robinett, Executive Vice President, Center for Digital Government /eRepublic will explore what life may be like after the dark clouds burn off and, in the words of the songwriter, "the world survives into another day."

 10:15am | Morning Break & Refreshments

10:45am | Concurrent Sessions

Cloud Computing in Government |  Back to Program

As government organizations are faced with what seems to be competing requirements - preparing for higher demand, reducing costs and complying with enterprise-wide green initiatives - cloud computing is being seriously considered as a viable service delivery option. What is the state of cloud computing technology? Is there a place in government for these evolving service models? What are the security risks and data ownership concerns? This session offers you specific advice on these innovative service models
and examples of how they are being used by government.

Moderator: Jan Ross, Chief Information Officer, State Controller's Office, State of California

Lee Kedrie, Chief Technologist, Technology Services, Hewlett-Packard

Randi Levin, General Manager and Chief Technology Officer, Information Technology Agency, City of Los Angeles

Joey Widener, Sr. Product Evangelist, Hosting & Cloud Services, AT&T

Transparency and Open Government | Back to Program

Transparency and open government are currently two of the highest federal priorities. The guiding principle is that actions taken and information maintained by government is a public asset, and whatever information you store may have value to the public. The ramifications on IT systems, policies and personnel can be significant. This session discusses the balance between accountability and transparency, and provides an overview the City of San Francisco's new DataSF program to improve transparency in government and increase citizen access to city data.

Chris Vein, Chief Information Officer, City and County of San Francisco

Are you Getting the Most from your IT Resources | Back to Program

We've all heard it - these are tough times. Shrinking budgets, layoffs, furloughs and hiring freezes are the norm. Yet increasing needs stretch the remaining IT staff and budgets to the breaking point. "Doing more with less" has been repeated so many times we don't even listen any more. Tired cliché's aside, it is worth exploring a couple of questions: Can you get more out of your existing technology resources? How do you establish your baseline starting point for asset management? This session will explore tools and techniques and examples of how government organizations have answered these questions.

Josh Pollock, Director, Western Region, KACE
Walker White, Vice President, Technology, BDNA

 

Innovating in Tough Times: Case Study | Back to Program

In tight fiscal times, it is more important than ever to get the most out of every dollar invested. To meet this challenge, government agencies are getting collaborative, creative and more willing to think outside the box. This session reveals some successful innovative and inspirational projects that have broken the mold and are making people take a fresh look at what can be done with limited or no funding.

Dave Long, Sr. Solution Strategist, CA Inc.

Sgt. Bobby Lopez, President, San Jose Police Officers Association
Yogesh Saini, Senior VP of Internet Services, TASER International

11:45am | Lunch
12:40pm | General Session

Work Life Balance in a Networked World | Back to Program

Jody Thompson, Author

The 1950's work environment is colliding with the 21st Century. Everyone knows the workplace needs to change. Everywhere you look there's another article about generations colliding, retiring baby boomers, competing in global business markets, creating internal resiliency, adaptability and innovation engines, unified communications, going green, flexibility, and surviving change. The information is numbing.

Today it takes more creativity, more energy, and more effort to stay ahead of the curve, compete in the global marketplace and attract qualified employees.

But let's face it. The culture of work is not keeping up with the times and is especially challenging for government organizations.

Jody will show you how the new game in workplace culture, ROWE, is the foundation necessary to move your organization into the future. She will demonstrate how simple brilliance and common sense, along with passion and perseverance, can drive meaningful empowerment for employees and better results for all employers.

 1:40pm | Afternoon Break

2:10pm | Concurrent Sessions

Shared Services: Collaborate to Enhance Value | Back to Program

Now more than ever, government organizations are applying the shared services model to share data and costs in order to deliver enhanced services. By partnering with other organizations who share the responsibility of regulatory compliance and citizen care, a higher level of efficiency, accuracy, and service can be achieved. Ultimately, the collaboration of a state agency with another organization can provide better services and develop better processes than either could do alone. Utilizing standards such as the National Information Exchange Model (NIEM), government organizations can leverage established data exchange standards to facilitate timely and secure information sharing. This session offers you a look at a successful shared services case study and lessons learned from a multi-party collaboration.

Moderator: Brian Lee, Senior Chief Principal, Organization Change Management, Delegata

 

Case Study Panelists:

Katherine Ellis, Manager, Bureau of Narcotic Enforcement, Department of Justice, State of California
Bill Stobie , Chief Information Officer, Department of Justice, State of California

Reaching Citizens through Web 2.0 | Back to Program

Web 2.0 promises to bring citizens and government together in new ways, but it also requires government to rethink how business is conducted and its policies. Where does technology have the greatest impact and how do you define the business value of these tools? How are organizations using Web 2.0 to deliver services and engage citizens? In this session you will hear about the opportunities - and risks - of reaching citizens through Web 2.0 tools and take a look what might just be the "next big thing" in Internet technology.

Moderator: Cathilea Robinett, Executive Vice President, Center for Digital Government / eRepublic

Rob Quigley, News Media Director, Office of the Governor, State of California

Mark Weatherford, Chief Information Security Officer, State of California

CA Enterprise GIS Strategy | Back to Program

Geographic Information Systems have long been at the leading edge of government collaboration and data sharing, and are now considered mainstream technology. Great strides have been made, not only in leveraging systems and data sources, but also in using GIS as a key component in the decision making process. This session will review California's enterprise GIS strategy to maximize the value of GIS in government, including such areas as healthcare and public safety.

David Harris, Geospatial Information Officer, Natural Resources Agency, State of California

More Info

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